WORK EXPERIENCE

AnSer: Answering Services
Green Bay, WI
2025-Present

AI Engineer

2026-Present ยท Previously: AI Engineering Intern (2025-2026)

  • Scaled QA coverage from approximately 3 manually reviewed calls per day to approximately 2,000 gradable calls per day, typically publishing complete grades within 60 seconds through Kafka/Debezium, PostgreSQL, GPU transcription, and containerized Python services.
  • Built and hardened multi-provider AI evaluation and adjudication workflows, achieving approximately 0.95 F1 against human-reviewed results while preserving deterministic fallbacks, grounded evidence, and auditable grade lineage.
  • Deployed AnSer's self-hosted Hermes agent platform on Proxmox to orchestrate coding tasks through automated issue triage, isolated workspaces, testing, code review, pull requests, human approval gates, and deployment follow-up.
  • Integrated conversational analytics and coaching into the AnSer Agent Website, giving agents and supervisors role-aware access to QA metrics, transcript-grounded feedback, performance trends, goals, and coaching priorities.
University of Wisconsin - Green Bay
Green Bay, WI
2024-2026

Data Engineer and Software Developer Intern

  • Built an end-to-end ADA accessibility analytics platform: normalized Excel and Word data with Python, migrated it to PostgreSQL, and delivered a Next.js application with natural-language SQL and stakeholder visualizations.
UW-Green Bay / Brown County Collaboration
Green Bay, WI
2024-2025

Software Developer

  • Customized Odoo ERP workflows with Python, OWL, and PostgreSQL, adding backend integrations and process automation for client operations.

EDUCATION

University of Wisconsin - Green Bay
Summa Cum Laude

Bachelor of Science in Computer Science

Emphasis in Software Engineering

University of Wisconsin - Stevens Point
Cum Laude

Bachelor of Science in Biochemistry

SKILLS

  • Languages: Python, TypeScript/JavaScript, SQL, C#, Java
  • AI / Machine Learning: LLM evaluation and adjudication, prompt engineering, evidence grounding, multi-provider inference, speech transcription, RAG, NVIDIA Parakeet, Ollama, Gemini, vLLM, Pandas, NumPy, scikit-learn
  • Data / Streaming: PostgreSQL, SQL Server, MariaDB, Kafka, Debezium CDC, Redis, pgvector, event-driven pipelines, data-quality validation
  • Backend / Product: FastAPI, Node.js, Fastify, REST APIs, microservices, Pydantic, APISIX, Next.js, React, Tailwind CSS, conversational interfaces, analytics dashboards, coaching workflows
  • Infrastructure / Delivery: Linux, Docker, Docker Compose, Proxmox, Ceph, Harbor, GitHub Actions, CI/CD, Bitwarden Secrets Manager, Google Cloud authentication
  • Testing / Observability: pytest, Playwright, Ruff, regression testing, health checks, dead-letter queues, Uptime Kuma, Dozzle, structured logging, deployment rollback
  • Agentic Engineering: Hermes Agent, Codex, agentic coding orchestration, multi-model routing, automated issue triage, isolated coding workspaces, human-in-the-loop approvals